The FAQs

Ticketing Information

How can I buy tickets for events at Sphere?

Do I need a ticket for a show to enter Sphere?

Can I purchase tickets in-person at a box office?

How do I get my tickets?

Do I need to have a smartphone to display my ticket to enter the event? Can I show more than one ticket on the same phone?

Is ADA or accessible seating available?

Can I transfer my ticket to someone else?

How can I purchase a suite?

Is there an age requirement to attend events at Sphere? Do children require tickets?

What is the refund policy?

Group Tickets

What defines a group?

Are group rates available?

How do I book my group?

How does my group get our tickets?

What is your policy on group refunds?

Arriving at Sphere

Where do I enter Sphere?

Is there parking nearby?

Where is rideshare drop off?

Can I bring a bag to Sphere?

Can I bring a camera?

Can I bring a laptop or tablet?

Are pets allowed inside Sphere?

Onsite Experience

Is Sphere a cashless venue?

Does Sphere have WiFi inside?

Are there cell phone charging locations inside Sphere?

Will food and beverage be available for purchase?

Will merchandise be available for purchase?

Can I bring in outside food or beverage?

Can I bring in a resuable water bottle?

Can I refill my reusable water bottle at Sphere?

How do I inquire about accessible accommodations?

Will family/all-gender restrooms be available?

Will nursing facilities be available? Can I bring my breast pump or breastmilk?

Is there a lost and found?

Is there a first aid facility?

What is your policy on re-entering the building?

Is there anything guests should be aware of related to the use of special effects at Sphere?

Are guided tours of the venue available?

What if I still have more questions?

Venue Policies

Code of Conduct:

Prohibited Items:



build number 2023